In what condition are the products you sell?
All our
quality swimsuits and fitness wear are brand new with tags. They have been
purchased directly from the manufacturers or their authorized
distributors.
Are all the products displayed on your Web Site in stock
(available)?
While we
attempt to stock as many different models, colors and sizes as possible in
sufficient quantities to anticipate the demand of all our customers, we
occasionally run out of stock on an item. This may be due to demand which
temporarily exceeds our expectations, or it may be that the manufacturer has run
out of stock on an item. If we expect the item to be available for us to
reorder, the item will be placed on "backorder" status.
If I purchase, when does my credit card get charged for my
purchase?
Your
credit card will not be charged until your order is shipped. We usually ship all
orders within 24 hours of purchase.
In what currency do you charge?
All
orders are charged in US dollars.
Do you charge sales tax?
We are
required to collect a 5% Goods and Services Tax (GST) for Canadian buyers. We
will also charge a 7.5% Provincial Sales Tax (PST) to residents of the province
of Quebec.
Will I receive a receipt for my transaction?
At the
end of your transaction, you will be shown an Order Summary screen. Please print
this page from your browser as a receipt for your transaction.
When will my order be shipped?
Orders
are shipped every day of the week (Monday to Friday) before noon (EST). Orders
placed after noon during a week day and on weekends will be shipped during the
next business day.
Can I order a product and ask you to ship it to someone else?
Certainly. Just enter the address where you want your product delivered, in the
"Ship to" portion of the Checkout process. For your protection, credit card
orders shipping to an address other than the credit card billing address, may be
subject to a fraud screening process.
Can orders be shipped to a P.O. Box?
Yes,
items can be shipped to a P.O. box.
What is your shipping policy and shipping rates?
Please
click here for shipping rates
Will I be charged any duties?
If your
total order does not exceed $200, you will not be charged any duties (US orders
only). Otherwise, it is your responsibility to pay any fees.
What type of payment do you accept?
We
accept Visa, MasterCard, International Money Orders, Wire Transfers and Paypal.
What is your return policy?
We only accept
returns that have not been worn, ridden or used. Exchanges and refunds are
allowed for returns that are made within 20 days (post dated)
from the original shipping date.
There will be a 15% Re-stocking
fee for all refunds (except in case of defects or our error).
Before returning any merchandise
you must request an authorization by filling the
return request form on
our web site.
We will
accept a return for any item in its original condition within 20 days of
shipping date. We will
refund shipping costs only if the return is a result of our error. Any
unauthorized, improperly packaged, or non-insured packages or items that show of use or damaged in
any way will not be refunded. There will be a 15% Re-stocking fee for all
refunds (except in case of defects or our error).
Once
received, items returned will be inspected by our Quality Assurance department.
After examination, you will be notified of the status of your return within 5
business days. Shipping fees incurred for the return of merchandise will not be
refunded.